Terms of service

Last updated: October 18, 2026

These Terms of Service govern your use of the Cartora International website and services.

General Conditions

By accessing our website or placing an order, you agree to these terms and any additional terms confirmed in writing for your order.

Cartora International manufactures and supplies bags and related products to business customers. Product availability and services may vary.

Product Information

We make reasonable efforts to present accurate product descriptions, images, colors, materials, and specifications. Minor variations may occur due to manufacturing processes, lighting, or display settings.

The specifications confirmed in your quotation, approved sample, or order confirmation will govern the order, subject to applicable law.

Pricing and Quotations

Prices depend on the product, quantity, materials, customization, packaging, and delivery requirements.

Quotations are subject to the validity period and conditions stated in the quotation. Taxes, duties, shipping charges, and other applicable fees will be identified where relevant.

Orders and Payment

Orders are subject to acceptance by Cartora International. Production or fulfillment may begin after the required payment, specifications, artwork, and approvals have been received.

Payment schedules, deposits, balances, and any applicable cancellation charges will be confirmed in writing.

Custom Branding and Manufacturing

Customers are responsible for ensuring that submitted logos, artwork, and branding materials are accurate and that they have the necessary rights to use them.

Customization, colors, materials, packaging, and design modifications are subject to manufacturing feasibility, agreed specifications, and applicable minimum order quantities.

Intellectual Property

Website content, text, graphics, logos, and other materials belonging to Cartora International may not be used without permission.

Customers retain responsibility for the intellectual property they supply to us. They authorize us to use those materials only as reasonably necessary to fulfill their orders, subject to the agreed terms.

Shipping and Delivery

Estimated production and delivery dates are provided in good faith but may change due to circumstances beyond our reasonable control. Shipping, customs duties, taxes, and delivery arrangements are subject to the agreed order terms.

Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to applicable law, Cartora International is not responsible for indirect or consequential losses arising from website use or order delays beyond our reasonable control.