Shipping policy

Last updated: October 18, 2026

Cartora International supplies bags and related products to business customers. Shipping arrangements depend on order quantity, product specifications, customization, destination, and delivery method.

Order Processing

Orders are processed after confirmation of the order details, required payment, and any necessary artwork or customization approvals.

Production time and estimated dispatch dates will be communicated during the quotation or order confirmation process.

Shipping Destinations

We consider domestic and international shipping arrangements based on the destination, product, order size, and available logistics services.

Please contact us to confirm whether we can deliver to your location.

Shipping Costs

Shipping charges are determined by factors such as destination, shipment weight and dimensions, delivery method, and order quantity.

Shipping costs will be communicated during the quotation or order confirmation process, where applicable.

Delivery Estimates

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly agreed in writing.

Delays may occur due to customs clearance, carrier disruptions, weather, or other circumstances beyond our reasonable control.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and clearance charges. Responsibility for these costs will depend on the agreed shipping terms and applicable law.

Receiving Your Order

Please inspect your shipment upon receipt. If items are visibly damaged, missing, or incorrect, notify us promptly and provide supporting photographs and your order number.